Before contacting us, check out our FAQ page for tips and information.

To enhance order fulfillment and customer security, we do not accept phone orders. Please order through our easy-to-use website.

Use the form below to contact us with any questions about the Provincetown Fudge Factory. If your inquiry is about a recent order, please include your order #. Customers can expect a reply within 24-36 hours. Email replies from our customer service team are generally Monday to Friday from 12 PM to 6 PM (ET).

Orders that are flagged a high fraud risk by Shopify will be automatically canceled.